Too add to Sue's help, when you browse for your pictures, they usually in Vista are found in your documents under pictures. And make sure that you have resized your photo to a more computer friendly size. Some sites won't ever load a large 2000x3000 type giant picture than many 12 mp cameras take now days. It will take way longer if you try to load larger pixel photos. You either set your camera settings down to a smaller pixel size or you can do that on your computer with photo software or picture resizer than I use.